Finished walk-in shower with rainhead and twin mirrors by Briarcliff Remodeling
Home › About

Meet Erich Ingram

The owner walks your bathroom, quotes it, and is on the job from demo to the final wipe down.

About

Framing taught him square. Remodeling taught him why it matters.

Erich Ingram started framing houses out of high school in south Georgia. He spent years travelling the country building indoor baseball training facilities. Every site was a different building with a different problem, none of them alike, and every one of them had to be solved on somebody else’s deadline. That work taught him to think a build all the way through before he touches it, and it is a very good education in doing large work fast and square.

After taking a remodeling opportunity, the rest was history. He liked working inside, out of the rain. He liked that a bathroom you dread walking into can become one you want to walk into. Mostly he liked being in control of a job from the first measurement to the last wipe down, which is not something you get framing tract houses.

Briarcliff Remodeling has been serving metro Atlanta since 2020. The name comes from the Briarcliff corridor, where a lot of this work happens. One of our favorite projects is a bathroom about a mile off Briarcliff Road.

Erich is proud enough of the work to stand behind it for a long time, which is why every job carries a three year workmanship guarantee. In the whole history of the business that guarantee has been called on exactly once. He fixed it.

Erich Ingram, owner of Briarcliff Remodeling, standing at a finished outdoor kitchen build
Erich Ingram, owner and operator. On site from the first measurement to the last wipe down.
How it works

The owner runs your job. Every day, start to finish.

Most remodeling companies sell you on the salesman and send you a crew. You meet a nice person in a clean shirt, sign a contract, and then strangers show up at seven in the morning for three weeks and you never see that first guy again.

Erich walks your bathroom, quotes your job, and is on it from demo to the final wipe down. He sets the tile and the waterproofing himself, because that is the part that has to be right and it is the part he is best at. When you have a question at day nine, you ask the owner, and he is standing in your bathroom.

It means fewer jobs at a time. It also means nothing gets lost between the person who promised it and the person who built it.

Process

From your first call to the last wipe down.

01

You call or text.

Tell us what you are thinking. If it is small and you can send a photo, you can often get a ballpark right there.

02

He comes out.

Erich walks the space with you, asks what you are picturing, and shows you photos of similar work. If you want help choosing materials, he will meet you at Floor and Decor and walk the aisles with you. You are the one who has to look at it every day.

03

You get a real quote.

Line by line, labor and materials separated, usually same day or next.

04

Work begins.

Half the labor up front, materials handled whichever way is easiest for you. You get a start date and a finish date, not a maybe.

05

You are happy, then you pay the rest.

The balance is due when the job is done and you are completely satisfied. Not before.

Standards

Built the way it should be built in 2026.

We build with Schluter and Wedi waterproofing systems behind every surface that will ever meet water. It costs more in material and considerably more in care. It is also the entire difference between a bathroom that looks good on day one and a bathroom that is still sound in fifteen years.

Water-stained ceiling below a shower that failed at the waterproofing layer
Schluter KERDI waterproofing membrane installed before tile
Right is the standard: a bonded waterproof membrane across every wall and the pan, photographed before any tile went on, because once it is tiled you will never see it again. Left is what the alternative looks like from the room below, years later, when the layer behind the tile was never there.
The guarantee

Three years, and you can still reach him.

Three year workmanship warranty.

One callback in the history of the business, and it was handled. If something is our fault, we come back and make it right.

Get in touch